Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 10 business days
- Europe : 1 - 2 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Quality + Materials
Every item is made from your wood of choice. We hand select each piece for quality and grain texture, and we craft and finish every piece in our shop in Southern Pines, NC.
Working with solid hardwoods mean there are no substitutes or veneers. You can expect furniture that is durable, beautiful, and natural.
All of our materials are sustainably sourced from approved, sustainable lumber mills. Our goal is to support as much local economy and independent suppliers as we put our heart into everything do.
Custom Orders
A majority of our clients bring home custom pieces that are designed with their lifestyles and needs in mind. Working with so many types of beautiful woods and materials, we can even match a client to a piece that is nicer then they had imagined all while staying within budget.
Expect a lead time of 2 - 10 weeks for custom pieces depending on the extent and size of the build. We value craftsmenship of the furniture brought into your home.
Custom quotes are good for 2 weeks.
Drop a message with your project. We would love to chat!
Order Process + Shipping
Ordering is simple.
- Choose the item you'd like.
- Make your selection in the listing drop down boxes in the listing
- Check out
We're here to help so send us a message with any questions. You'd be surprised how a simple conversation will take the stress out of buying that perfect piece of furniture.
Items typically take 2 - 5 weeks on custom pieces and made to order pieces. Everything ships in carefully packed, eco-friendly boxes that minimize waste, while keeping your pieces safe and sound on their way home. We ship every Tuesday and Thursday through FedEx and USPS.
Items need to be inspected shortly after delivery, or upon signing, as many finishes need fresh air to cure over a process of 30 days.
Trust + Safety
Our goal is trust with every transaction. This means...
We are here the build process, keep you updated, and answer question. Lyle has the heart of a teacher and loves to talk about design, materials, and process
Every item is carefully, and securely packed for shipment. We have a 0% damage rate over the past year.
If an item is damaged in transit, we will not leave you high and dry. Items are insured against damage and come with signature confirmation. Please check items before signing.
If there are any issues, we can here for support even after the item arrives - offering you service and a peace of mind.